Quality Policy

The “quality” is confirmed as a distinctive element of Elision towards the customer and the market; sure that the pursuit of the same and the continuous search for improvement are a fundamental tool for customer satisfaction and consequently its loyalty. There is no doubt that the approach will continue to be:

• structured and pervasive in internal and external processes until it becomes a feature of the corporate “culture”;
• designed with the aim of obtaining light, pragmatic and cost-avoidance returns;
• aimed at committing everyone to developing and improving the model;
• based on proactive listening to the “Voice of the Customer”, its needs and critical issues in order to generate value-added solutions